FAQ

Our expert cleaning team is dedicated to delivering exceptional service with attention to detail. Trust us to make your home spotless, every time.

Frequently Asked Questions (FAQ) for Services

Some Questions & Answers

Frequently Q. & A.

What’s included in your standard cleaning service?

Our standard, "Cosmic Refresh" covers dusting, vacuuming, mopping, kitchen/dining surfaces, and bathroom sanitation.

What’s Included: (All Spaces)

- Dusting of all reachable surfaces (furniture, shelves, décor)

- Vacuuming and mopping all floors

- Cleaning mirrors and glass fixtures

- Emptying trash bins and replacing liners

- Wiping down countertops and surfaces

- Spot cleaning doors and light switches

Kitchen:

- Wipe exterior of appliances (fridge, oven, microwave)

- Clean sink and faucet

- Clean countertops and backsplash

Bathrooms:

- Scrub and disinfect toilet, shower, and tub

- Clean sink and faucet

- Wipe mirrors and surfaces

- Empty trash

Additional Notes:

This service does not include deep cleaning tasks such as scrubbing baseboards, inside appliances, or detailed grout cleaning. For a more thorough service, check out our Deep Cleaning option.

What's included in your deep cleaning service?

Our deep clean, "Cosmic Renewal" is a top-to-bottom, detailed clean that goes beyond the surface. Ideal for first-time clients, seasonal refreshes, or homes that need extra attention, this service targets areas often missed during routine cleanings to ensure a truly spotless and sanitized space.

What’s Included:

Everything in the Standard Cleaning for All Rooms, plus:

- Hand-wipe all baseboards

- Dust and clean ceiling fans, vents, and light fixtures

- Clean doors, door frames, and handles

- Vacuum furniture and upholstery (including under cushions)

- Clean behind and underneath accessible furniture

- Detailed window sill and blind cleaning

Kitchen:

- Clean inside and outside of microwave

- Wipe cabinet exteriors thoroughly

- Clean behind and under small countertop appliances

- Degrease backsplash and stove top

- Clean range hood (exterior)

- Option to add fridge and oven interior cleaning

Bathrooms:

- Scrub grout and tile thoroughly

- Clean and disinfect behind toilet and hard-to-reach areas

- Deep clean soap scum and hard water buildup

- Wipe down cabinet fronts and clean inside (optional)

Extras Available Upon Request (additional charge):

- Inside oven or refrigerator

- Interior windows

- Inside cabinets and drawers

- Wall spot cleaning

What's included in your move in/move out cleaning service?

Our move in/move out service, "Cosmic Transition" is a detailed service designed to get your home or apartment completely cleaned, sanitized, and ready for its next chapter. We focus on areas that matter most during a move, including places often overlooked during a routine cleaning. Ideal for meeting landlord, and or real estate cleaning requirements before a move.

What’s Included: (All Spaces)

- Dust and wipe all surfaces

- Clean baseboards, trim, and doors

- Vacuum and mop all floors

- Dust ceiling fans, vents, and light fixtures

- Clean interior windows, windowsills, and tracks

- Remove cobwebs from corners and ceilings

- Empty and clean all trash cans

Kitchen:

- Clean inside and outside of all cabinets and drawers

- Clean inside and outside of oven and refrigerator

- Wipe down countertops and backsplash

- Clean sink, faucet, and polish fixtures

Clean and degrease stovetop and range hood

Clean inside microwave

Bathrooms:

- Scrub and disinfect toilets, tubs, showers, and sinks

- Clean mirrors, light fixtures, and surfaces

- Wipe and disinfect cabinets (inside & out)

- Clean grout and remove soap scum buildup

- Polish all chrome fixtures

Extra Attention To:

- Closets (shelves, rods, and floors)

- Laundry rooms (washer/dryer exterior, lint traps)

- Garage sweep-out (if applicable)

What's included in your Airbnb & Short-Term Rental Cleaning service?

Our Airbnb & Short-Term Rental cleaning service, "5 Star Reset" is built for a fast, high-quality turnover. We ensure your property is spotless, stocked, and perfectly presented for each new guest so you earn better reviews and more repeat bookings. Ideal for short term housing & Airbnb hosts.

What’s Included: (All Spaces)

- Dust and wipe all surfaces

- Vacuum carpets and rugs

Sweep and mop hard floors

Disinfect high-touch areas (light switches, handles, remotes)

Spot clean walls and doors

Clean mirrors, glass, and interior windows (as needed)

Take out trash and replace liners

Bedrooms:

- Make beds with fresh linens

- Change and launder sheets and pillowcases (if on-site laundry is available)

- Tidy and reset guest areas for a welcoming look

- Check for and report any damage or missing items

Bathrooms:

- Scrub and disinfect toilets, showers, tubs, and sinks

- Refill toiletries (soap, shampoo, toilet paper, etc.)

- Clean mirrors and fixtures

- Replace towels with fresh ones

Kitchen:

- Wipe down all countertops and appliances

- Clean sink and faucet

- Load or unload dishwasher

- Restock essentials (coffee, tea, paper towels, etc.)

- Take inventory of supplies (upon request)

What's included in your Commercial Cleaning service?

Our commercial cleaning service, "Executive Sparkle" is tailored to keep your workspace clean, safe, and presentable. Whether it’s an office, retail store, clinic, or shared commercial space. We understand that every business has different needs, so we offer flexible scheduling and customized cleaning plans to fit your operations. Ideal for school’s & daycare’s, gym’s & fitness studio's, offices & corporate spaces.

What’s Included:

General Cleaning:

- Dust all surfaces, desks, shelves, and décor

- Vacuum carpets and rugs

- Sweep and mop hard floors

- Empty trash and recycling bins; replace liners

- Clean and disinfect high-touch areas (doorknobs, switches, handles)

- Clean interior glass, windows, and mirrors (as needed)

- Offices & Workstations:

- Wipe down desks and office furniture

- Sanitize phones, keyboards, and computer stations

- Organize and tidy common areas

Restrooms:

- Clean and disinfect toilets, urinals, and sinks

- Restock soap, paper towels, and toilet paper

- Sanitize partitions, door handles, and dispensers

- Mop and disinfect floors

Kitchen & Break Areas:

- Clean countertops and tables

- Wipe exterior of appliances (microwave, fridge, etc.)

- Sanitize sink and faucet

- Remove trash and food waste

What's included in your Trash Bin Cleaning service?

Our trash bin cleaning service, "Sparkling Bins" goes beyond just rinsing your bins. We sanitize, deodorize, and disinfect them using high-pressure, eco-friendly cleaning methods. Whether you're a homeowner, property manager, or business owner, clean bins help reduce pests, foul smells, and harmful bacteria around your property.

What’s Included:

Residential & Commercial Bins:

- High-pressure hot water cleaning (up to 200°F)

- Eco-friendly disinfectant application

- Deodorizing spray to neutralize odors

- Full interior and exterior bin wash

- Lids, handles, and wheels thoroughly cleaned

- Drainage checked and cleaned (if needed)

We Clean:

- Trash bins

- Recycling bins

- Compost/organic waste bins

Why Clean Your Bins?

- Kills 99.9% of bacteria and viruses

- Eliminates odors caused by food waste and spills

- Helps prevent maggots, flies, rodents, and pests

- Reduces mold, mildew, and harmful germs

- Extends the life of your bins

Do I need to provide cleaning supplies?

No, our team brings all professional-grade and eco-friendly supplies needed for the job- Unless you prefer we use your supplies.

How long does a typical cleaning take?

Most cleanings take 3–5 hours depending on the home size and service type.

Can I schedule recurring cleanings?

We offer flexible scheduling options for recurring cleanings based on your needs. Whether you prefer weekly, bi-weekly, or monthly cleanings, we can set up a plan that works best for you.

User Feedbacks

What Our Clients Say

"The cleaning service was amazing! The team was quick, efficient, and left my home spotless. Highly recommend!"

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Head Of Officer

John Turner

"I’m so impressed with the attention to detail. My house looks fantastic, and the team was so friendly. Will definitely book again!"

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Clients

David Johnson

"Top-notch cleaning service. They exceeded my expectations and made my home feel brand new. Thank you!"

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Head Of Officer

Sarah Mitchell

"Wonderful experience! The cleaning crew was professional and thorough. I’ll be using their services again soon!"

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Clients

Braitly Dcosta

"I’ve been using their cleaning service for the past six months, and I couldn’t be happier! The team is always on time, professional, and thorough."

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Clients

Michael Foster

"From booking to cleaning, the process was smooth and hassle-free. The results were amazing, and I’m so happy with the service."

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Head Of Officer

Olivia Wright

Services

Standard Cleaning

Deep Cleaning

Commercial Cleaning

AirBnb Turnover

Trash Ben Cleaning

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